Claims

We're Here When You Need Us Most

How to File a Claim

  1. Notify Us Promptly
    Report the incident as soon as possible via phone, email, or by visiting one of our branches.

  2. Complete the Claims Form
    Download and fill in the relevant claims form from our Download Forms section or collect one at our offices.

  3. Submit Required Documents
    Attach all necessary supporting documents, such as police reports, photos, medical records, or repair estimates.

  4. Assessment & Processing
    Our team will assess your claim fairly and efficiently. We may arrange inspections or request additional information if needed.

  5. Claim Resolution
    Once approved, we’ll process your claim and disburse the payment or authorize repairs in the shortest possible time.

If you have questions about an ongoing claim or need assistance with the process, don’t hesitate to reach out. Our claims team is always ready to provide guidance and support.

Claims Hotline: +260 965 876 680
Email: claims@discoverinsurance.co.zm

Ready to Submit a Claim?

Please fill out the claims form below and our team will begin processing your request right away.